Privacy Policy

We are committed to protecting your privacy.

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and subsequent DPRC 2018)

We collect information about you for four reasons:

  • To allow you access to our call rates;
  • To advise you of service changes and improvements;
  • To process your order;
  • To allow fast track topping up and/or upgrading of your account(s).

We will not pass your details to third parties, ever.

The type of information we will collect about you may include some or all of the following:

  • your name
  • address
  • phone/fax/mobile numbers
  • e-mail address
  • credit/debit card details

We will never collect sensitive information about you without your explicit consent.

The information we hold we will endeavour to make accurate and up to date. You can check the information that we hold about you by e-mailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and current private data protection laws - see our customer charter for more information.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should e-mail us. Or complete our Contact form